View our full range of services and pricing by clicking here.

You can read about our NDIS Packages here.

Learn about our Home Care Packages here.

• Individualised treatment to achieve a broad range of personalised goals
• We come to you in the comfort of your own home
• No waiting room times
• Flexible appointments
• Experienced, knowledgeable practitioners
• Creation of programs which suit each individual’s personal goals using equipment that can be set up in the home.

Yes.

NDIS click here
HCP click here 

Private click here

Veteran Affair’s and Medicare Chronic Care Plan - Currently, BHT is not accepting these referrals.

We cover a large portion of Melbourne.

Click here to see the services areas or feel free to call 1300 012 378 and we can discuss if we service your area.

Support at Home (SAH)
Best Home Therapy (BHT) maintains a 24-hour cancellation policy for all appointments
booked with our clinicians. If you are not able to make an appointment or are required to
reschedule an appointment, please ensure that cancellations are made prior to 24-hour before
the scheduled appointment as we are unable to fill cancelled appointment slots within this
timeframe due to the mobile nature of our services. Should cancellation occur within 24 hours
of the appointment a full charge of the scheduled appointment will be incurred. Any
cancellations earlier than 24 hours will not incur any fee.
Should a client or third party (family, support coordinator, carer, etc.) inform BHT that a client
is sick or other risks are posed to our clinicians, BHT reserves the right to cancel an
appointment if it is within 24 hours prior to the scheduled appointment at full cost.

NDIS
Cancellations less than 72 hours before the time of your appointment incur a 100%
cancellation fee.
Failure to attend an appointment without providing prior notice incurs a 100% cancellation fee.
If a medical certificate or proof of significant event can be provided within 72 hours after the
missed appointment, which demonstrates your inability to attend due to ill health, we may, in
our sole discretion, agree to waive all or part of your cancellation fee.
Should a client or third party (family, support coordinator, carer, etc.) inform BHT that a client
is sick or other risks are posed to our clinicians, BHT reserves the right to cancel an
appointment if it is within 72 hours prior to the scheduled appointment at full cost.

Private
24-Hour Notice: We kindly request that you provide at least 24-hours’ notice if you need to
cancel or reschedule your appointment. This allows us to offer the time slot to another patient
needing our services.
Short Notice Cancellations: Short notice cancellations are made within 24 hours of the
scheduled appointment time. We understand that emergencies and unexpected events occur,
and we will always try to accommodate these situations with understanding and flexibility.
• After three instances of short notice cancellations, a fee will be incurred.
• The cost will be 50% of the appointment fee for subsequent short-notice cancellations.

We take your privacy seriously. BHT complies with the Australian Privacy Principles and handles all personal and health information with strict confidentiality. We only collect information that’s necessary to provide you with safe and effective care. Your details are securely stored, and we never share your information without your consent unless required by law. If you have questions about how your information is used or stored, please contact us at contact@besthometherapy.com.au

You can reach us on 1300 012 378 or click here to send us a message.

We'll assist with you on the next steps from there.

You can wear anything you are comfortable having treatment in. Ideally something light and comfortable will provide ease of treatment.

BHT has all equipment required to effectively manage clients in the comfort of your home.

If you require more equipment at home, BHT can assist in providing equipment to enable any individual programs.

When you have a BHT consultation a thorough individualised history will be taken with a focus on the individual’s personal goals. A plan will be made collaboratively, with a clear concise explanation of your condition and proposed treatment. Treatment may consist of a range of modalities including but not limited to:

• Manual therapy
• Exercise therapy
• Education
• Comprehensive review of functional impairments and specific management strategies to address any deficits.

• BHT offer a range of services under different funding models including:
• NDIS (BHT is a registered NDIS provider)
• Home Care Packages
• Work-Cover
• Private

Payment for community-based services will be within a week of service, after receiving an invoice.

All payment methods will be accepted

Private health varies between providers. Individual rebate rates will depend on the individual’s health insurance.  

Due to the nature of community based therapy, we are unable to provide swipe services. You can claim online, or in person at a local health fund office.

BHT utilises a range of providers to organise a vast range of equipment. Call us to discuss anything you would like.